Breaking News at the Bus Depot!
We've moved to a larger location!We've turned lemons into lemonade! Our location of 25+ years was severely damaged by Hurricane Ida, so since we had to move anyway we found a nicer, larger location (a former supermarket) ten minutes up the road. We'd outgrown the old place long before and merchandise was piled high in every corner, so the new digs feel positively roomy! We're all excited about the new possibilities, and look forward to serving you more efficiently and increasing our selection as well.
Pandemic related supply chain issuesUnfortunately the pandemic continues to rear its ugly head and is impacting product availability. We're doing everything we can to keep the goods flowing, but delays at the ports and the factories are beyond our control. (This is especially the case with made-to-order items; take the factories' estimated lead times on our site with a grain of salt.) There may be a lag between when an item goes out of stock and when it updates on our site, but if there is an availability issue with something you order we'll do our best to inform you right away. We know how inconvenient a backorder can be, and we want you to know that we don't take them lightly and do everything we possibly can to prevent them. Skyrocketing container import costs have also resulted in inflation, and while we're doing our best to keep prices low some prices may change without notice. If you're planning a big project this spring, now may be the time to order what you'll need. It will be a hedge against inflation, and there will be extra time in case something is backordered. Make use of our Big Project Discount, below. Big Project DiscountWe're keeping the Big Project discount going, too.Get 5% off orders over $500 or 10% off orders over $1000, by using referral code PROJ500 or PROJ1000 on checkout. You can use this code today! (See details below.*)
Lower Shipping Rates
We're doing our best to keep shipping charges low even while the carriers raise their rates. We've updated our shipping calculator with lower USPS rates for lighter weight orders and negotiated some volume discounts with the carriers. This is still a work in progress while we fine-tune it, and we've found a glaring error here or there, so if you get a shipping quote that doesn't seem right, please feel free to email Fred at sales@busdepot.com and he'll requote you. Canadian Customers: All shipping rates now use either U.S. Mail or FedEx or UPS Air. Unlike UPS and FedEx Ground, these rates already include the customs brokerage fees, so you won't be hit with a huge surprise bill on delivery. (Of course you will still be billed for the actual import tax itself, if any.) Also, our toll free number now works in Canada.
Join us on FacebookWe're living on the edge - we've bypassed MySpace and AOL and gone directly to Facebook! We have dozens of followers! Follow us at facebook.com/TheBusDepot to keep abreast of new items and specials, some of which may not be posted elsewhere.
What's next?What can we do to improve your experience at the Depot? Please email us at feedback@busdepot.com, or message us on Facebook. We want to be your go-to for VW parts.
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*Discount details: Big Project Discount can be re-used on every order that qualifies until the offer is pulled. Discounts are not valid on sale items (since they're already reduced), special-order or made-to-order items, gift certificate purchases, and certain dropship items that are noted on our site as not qualifying. (However, the non-qualifying items, except for gift certificates, still count toward the minimum purchase for the Big Project discount to kick in.)
