FREE Bus Depot Decal with your order!
Yes, we finally have Bus Depot stickers! To celebrate, we're sending a free Bus Depot oval sticker to everyone who places a $50+ order. (One per customer.) No coupon code needed, just look for it in the box when you receive your order. (If your order ships directly from a supplier, they won't have a decal there to send you, but if you email sales@busdepot.com with your order number we'll mail you one.)
Plus a $10 Discount!
The Bus Depot decal is more than a freebie, it actually pays you ten bucks! Email us a picture of your VW wearing its new Bus Depot decal (or post the pic to our Facebook page, see below), and we'll give you $10 off your next $100 order* in thanks for your support.
Big Project Discount, too.
We're keeping the Big Project discount going, too.Get 5% off orders over $500 or 10% off orders over $1000, by using referral code PROJ500 or PROJ1000 on checkout. You can use this code today! (See details below.*)
Paypal Checkout is Here!
If you'd rather not use a credit card online, use Paypal Checkout. You'll still have to set up a Bus Depot "account" if you don't already have one, but only to provide a name and email address so you can check and track orders. (One note: Backorders are handled slightly differently if you use Paypal, because with Credit Cards we don't charge you until an item actually ships, whereas Paypal charges you up front at checkout. See this link for more info.)
New Lower Shipping Rates.
We've updated our shipping calculator with lower USPS rates for lighter weight orders, and cheaper shipping overall. This is still a work in progress while we fine-tune it, so if you get a shipping quote that doesn't seem right, please feel free to email Fred at sales@busdepot.com and he'll requote you.
Canadian Customers: All shipping rates now use either U.S. Mail or FedEx Air. Unlike UPS and FedEx Ground, these rates already include the customs brokerage fees, so you won't be hit with a huge surprise bill on delivery. (Of course you will still be billed for the actual import tax itself, if any.)
We've finally discovered Facebook!
We're living on the edge - we've bypassed MySpace and AOL and gone directly to Facebook! We have dozens of followers! Follow us at facebook.com/TheBusDepot to keep abreast of new items and specials, some of which may not be posted elsewhere.
Faster Website.
We just changed to a new provider for faster searches and checkout, and are working on other usability improvements next month.
Fancy phone system, even!
No more busy signals! We've moved out of the 19th century and got an automated phone system that will put you in queue instead of just giving you a busy signal if everyone's on the line. Of course we still only have six employees answering the phones, so bear with us on busy days, but this should speed up your calls. We also have a toll-free number for our Canadian customers (or for U.S. customers who don't get free long distance on their phone plan).
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Why the Bus Depot?
Better Parts, Better Prices.
We import many parts directly from Europe, bypassing the middleman. That cuts costs, and brings you better quality products.
Better Selection.
Eight times as many parts as the next largest specialist - many of which are sold nowhere else in the U.S. If you can't get it at the Depot, you probably can't get it.
Special Order Service.
If we don't have it but can get it in Europe, we'll special order it and import it for you - saving you the overseas shipping cost, import duty, customs fees, and hidden credit card foreign exchange fees. Not to mention assuming the risk if the item gets damaged in transit, or simply never arrives.
Backorder Option.
Unfortunately backorders can happen on old VW parts. We all hate it. Most retailers just cancel those items on you. But we've got you covered. In most cases we'll ship them separately (on our dime) when in. Of course you won't pay for them until they ship (or can cancel if you'd rather not wait).
Prompt Shipping.
Most in stock orders ship the same or next business day via FedEx or USPS. For rush orders, we also offer optional Expedited service, door to door as fast as overnight.
Run by VW Enthusiasts, for VW enthusiasts.
The Bus Depot grew out of our VW hobby. We drive them. We got our start on the first Vanagon List decades ago, and are still active in the online community. You're supporting a business that supports you.
See Customer Service pages for policy info/details.
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