On some parts (where indicated) we charge a core deposit. It’s refunded upon return of your old, rebuildable part, in the box that the new one came in. Unless a shorter time limit is noted in the product description at time of purchase, the core must be returned within 90 days of the original purchase. All cores except for engines, transmissions, and cylinder heads can be returned to:
The Bus Depot
4801 Gravel Pike
Perkiomenville, PA. 18074
For your protection we recommend that you insure your returned package against loss or damage. Please allow 4-6 weeks for us to process core returns.
Get extra money toward your next purchase! If you request that we apply your core refund as a store credit toward your next order, rather than refund it, we will credit you 110% of your original core deposit.
No core return is accepted without an RA number. With the exception of engines, cylinder heads, and transmissions (see below), your core's RA number is the letter "C" followed by the invoice number at the top of the receipt that was included in your box or emailed to you as an attachment (not the website confirmation number). Please write that RA number on or near the shipping label of your core return. If you did not receive a receipt, please email us and we'll give you both the receipt and its number.
Engine, cylinder head, and transmission cores must be sent directly to the rebuilder, not to us, so please call or email for instructions. On these items, in certain cases where a core is not found to be fully rebuildable, yet does have some salvagable components, the rebuilder may offer you a partial core refund rather than deny the refund entirely.